Pfalz Concierge & Lacoly

Pfalz Concierge and Hotel an der Therme Partner with Lacoly to Launch Smart Guest Messaging

We’re proud to announce a new partnership between Pfalz Concierge, Hotel an der Therme, and Lacoly, bringing guests a smarter, more personal way to communicate before and during their stay. With the launch of the Lacoly WhatsApp widget, guests can now receive timely, helpful information straight to their phones—without needing to download an app or log in anywhere.

A More Connected Stay Begins with a Message

By placing the Lacoly widget on the Pfalz Concierge and Hotel an der Therme websites, future guests can instantly connect via WhatsApp. From the moment a booking is confirmed, guests receive clear, friendly updates about their reservation, travel tips, check-in instructions, spa services, and more—all delivered in real time and in a format they already use daily.

Whether you’re staying at Hotel an der Therme or exploring the region through Pfalz Concierge, you’ll receive curated suggestions and answers to your questions with just a quick message. From restaurant recommendations to wellness appointments, the entire experience becomes more effortless and personal.

Hospitality That Travels With You

This collaboration is all about making your stay feel smooth, well-informed, and stress-free. The combination of local expertise from Pfalz Concierge, the welcoming comfort of Hotel an der Therme, and Lacoly’s intuitive technology means that every guest receives attention and service before they even arrive.

It’s hospitality that travels with you—from the moment you book until the moment you check out.

Planning your trip to the Pfalz region? Just say hello on WhatsApp—your personal concierge is already waiting.

Inform your guests in the best possible way​​!​

Inform your guests in the best possible way!

Be ahead of questions and make sure your guests arrive prepared for their stay with our award winning WhatsApp flows.​

Be ahead of questions and make sure your guests arrive prepared for their stay with our award winning WhatsApp flows.​