Lacoly | WhatsApp for Hotels
Future proof Guest Management
Hotels today face several key challenges: lack of control over guest communications, excessive manual tasks, weak guest connections, missed revenue opportunities, and a lack of innovation. These issues can hinder growth and guest satisfaction. Our solutions address these pain points, helping hotels streamline operations, enhance guest experiences, and drive revenue.
Manage all your tasks in the best way for you and your guests
Only face your guests Auto Replies when the question can be answered
- Responsible AI ❔
- Self learning models
- Available in every language
- Escalate complex questions
- Customise your own Datasets
Get the most out of Payments
- Send payment links via WhatsApp
- Low commissions
- Fully white labelled
- Display local payment methods first
- Synchronise with your PMS
- Generate automated and manual payment links
- Track Payment activities
Collect data via Forms
- Send Forms within WhatsApp
- Update reservation & guest details in PMS
- Use Forms as online check in
- Receive upsell via Forms
- Fully customisation possible
- Very easy to use for guests
Opening doors made easy
- Integrations with Lock Suppliers ❔
- Open doors within WhatsApp
- Track door openings
- Open public doors and private room doors
- Synchronise door rights and allowance with PMS
Generate more revenue
- Offer upsell in a low key way
- Set your own Hotel Shop
- Manage payments
- Add products to reservation in PMS
- Unlimited products
- Get additional details when product comes in
Boost your reviews
- Boost the number of reviews
- Filter out bad reviews
- Redirect guests to specific review platforms
- Get valued feedback from guests
- Interact with bad reviews
Offer Sustainable options to your guests
- Receive preferences via WhatsApp
- Integrate with Hotels for Trees ❔
- Update PMS based on guest preferences
- Track guest preferences
Never miss a reservation with our WhatsApp Website Widget
- Directly redirecting to WhatsApp
- Never the need of asking for a email address or name
- Receive direct bookings via WhatsApp
- Learn from unclear elements on your website ❔
- Use shortcuts to segment new contacts
- Translate to unlimited languages
A game-changer for collecting direct bookings from Google Ads
- Start WhatsApp chats direct from Google Ads
- Receive direct bookings via WhatsApp
- Just released and already available at Lacoly
Its now possible to set a WhatsApp button into your Google Ads campaign. This makes it possible to redirect visitors directly yo WhatsApp. With Lacoly you can continue the journey by setting up our Shortcuts to determine the motivation of the visitor.
Before the reservation
Engage
Make sure potential guests do know how to find you and give them always the possibility to reach out to you in a low key way.
The different phases during a reservation
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01 February 2015
New Office, CA
Subtitle
Title #1
Item content. Click the edit button to change this text.
01 February 2015
New Office, CA
Lacoly Features
Lacoly Guest Communication →
Interact with your guests by WhatsApp and other platforms.
Lacoly Guest Management →
Combine the wide range of tools to automate your PMS processes.
Lacoly Payments →
Create automated or manual payment links and send them directly to guests.
Lacoly AI →
Yes we do use AI and no we don’t sacrifice personality.
Lacoly Integrations →
Power up your processes with innovative integrations.
Lacoly Marketing →
Use our WhatsApp Website Widget and connect with Google Ads.
